Privacy & Security

1. Introduction

AJ Plumbing & Sanitary is committed to protecting customer privacy and ensuring the security of personal information shared on our website.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following information:

  • Name, phone number, email address
  • Billing and delivery address
  • Order and transaction details
  • Device and browsing information (via cookies)

3. How We Use Your Information

Your data is used to:

  • Process and deliver orders
  • Communicate order updates
  • Improve our products and services
  • Provide customer support

We do not collect unnecessary data. If you think we are, you should question it.

4. Data Sharing

We do not sell or rent your personal information.

We may share your data with:

  • Delivery/logistics partners
  • Payment gateways
  • Legal authorities (if required by law)

5. Cookies & Tracking

Our website may use cookies to:

  • Improve user experience
  • Analyze website traffic
  • Remember user preferences

You can disable cookies in your browser, but some features may not work properly.

6. Data Security

We take reasonable security measures, including:

  • Secure payment processing through trusted gateways
  • Restricted access to customer data
  • Basic website security protections

But be realistic:

  • No website is completely secure
  • You share information at your own risk

7. Payment Security

We do not store sensitive payment details such as card numbers.

All payments are processed through secure third-party payment providers.

8. User Responsibility

You are responsible for:

  • Providing accurate information
  • Keeping your contact details secure
  • Not sharing sensitive information unnecessarily

If you act careless, no policy will protect you.

9. Data Retention

We retain your data only as long as necessary for:

  • Order processing
  • Legal and accounting requirements

10. Your Rights

You have the right to:

  • Request access to your data
  • Request correction or deletion

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy or security practices.

12. Updates to Policy

We may update this policy at any time. Continued use of the website means you accept the changes.

13. Contact Us

For any privacy or security concerns, contact us through our website or visit our store.